We ship from our studio in Toronto, Canada & your order is shipped within 1-2 business days. Once it’s shipped, it takes 2-10 business days to arrive depending on where you’re located. If you need it faster we offer 2-day Express Shipping, which you can select at checkout. If you need your order faster than that, please let us know hello@jewelsandaces.com and we'll be able to help. 

We offer 3-day shipping through UPS, which you can select at checkout. If you need it even faster, please email us at hello@jewelsandaces.com & we’ll be able to help.

Our jewelry comes in our signature linen-wrapped jewelry book box for storage and our jewelry cleaning cloths (see image below). You can also personalize a gift note to the recipient, which you can write it in the Notes Section at checkout. It will be handwritten exactly how it is entered, please make sure there are no errors and emojis are used.

Please note that invoice details are delivered electronically so you don’t have to worry about the price being in the package. 

Absolutely! You can write it in the notes section at checkout. It will be handwritten exactly how it is entered, please make sure there are no errors and emojis are used.