We ship from our studio in Toronto, Canada & your order is shipped within 1-2 business days. Once it’s shipped, it takes 3-10 business days to arrive depending on where you’re located. If you need it faster we offer 3-day Express Shipping, which you can select at checkout. If you need your order faster than that, please let us know hello@jewelsandaces.com and we'll be able to help. 

We offer 3-day shipping through UPS, which you can select at checkout. If you need it even faster, please email us at hello@jewelsandaces.com & we’ll be able to help.

We’re happy to complimentary upgrade your order to our gift packaging (no code needed, we'll automatically upgrade it when we pack your order).

Our gift packaging includes a linen-wrapped jewelry book box for storage and our jewelry cleaning cloths (see image below). You can also personalize a gift note to the recipient, which you can write it in the Notes Section at checkout. It will be handwritten exactly how it is entered, please make sure there are no errors and emojis are used.

Please note that invoice details are delivered electronically so you don’t have to worry about the price being in the package. 

Absolutely! You can write it in the notes section at checkout. It will be handwritten exactly how it is entered, please make sure there are no errors and emojis are used.

Holiday 2022 Shipping Deadlines:

United States & Canada:

Standard: by Wednesday, December 7

3-day Express: by Wednesday, December 14

International:

Standard Shipping: by Tuesday, December 6

Please Note:We do our best to get your orders delivered on time but please note that the above shipping services are estimated to arrive by December 24 but is not guaranteed. Due to the heavy volume of online orders, shipping delays may occur and we recommend ordering early this holiday season.

Orders placed on between Dec 21 - Jan 2 will be processed and fulfilled the first week of January. We're on holiday during this time and our team will be packing your orders when we get back. Thank you for shopping small this year!

Holiday Return Date
Early holiday orders placed between November 8 - December 10 will have until January 11, 2023 to initiate and request a return. Please initiate a return by sending us an email at hello@jewelsandaces.com by this date. Besides the extended return date, all orders are subject to our regular return policy here. Orders placed on December 11 and after is eligible for our regular 30-day return policy here.